Privacy Policy
Last Updated: September 24, 2026
1. Introduction
Ellance Solutions respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request information about our services, or engage us for bookkeeping services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
This Privacy Policy applies to information collected through the Ellance Solutions website and through related communications and service interactions.
2. Information We Collect
Depending on how you interact with Ellance Solutions, we may collect information such as:
• Name
• Email address
• Phone number, if provided
• Business name
• Business website or business information
• Information submitted through website forms
• Information provided during consultations or client onboarding
• Information necessary to provide bookkeeping services
• Documents and financial records provided by clients for bookkeeping purposes
• Website usage and technical information, such as browser, device, IP address, pages visited, and interaction with the website, where collected through website analytics or other technologies.
3. Financial and Business Information
When you engage Ellance Solutions for bookkeeping or related services, you may provide business and financial information necessary for us to perform the agreed services. This may include accounting records, bank and credit-card information, invoices, receipts, sales information, expense information, payment processor information, e-commerce information, and other business records.
We use this information only as necessary to provide the services agreed with the client, communicate regarding those services, maintain appropriate business records, and meet applicable legal or contractual obligations.
4. How We Use Your Information
We may use information we collect to:
• Respond to inquiries and consultation requests
• Communicate with prospective and existing clients
• Provide bookkeeping and related services
• Complete client onboarding
• Prepare bookkeeping records and financial reports
• Manage client accounts and service requests
• Process payments where applicable
• Maintain business and service records
• Improve our website and services
• Analyze website traffic and usage where analytics are enabled
• Protect the security and integrity of our website and systems
• Comply with applicable legal, regulatory, accounting, or contractual obligations.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and measure website traffic and performance.
Squarespace and certain third-party services may process information relating to website visitors. The specific information collected depends on the features and integrations enabled on our website.
Where applicable, non-essential cookies may be subject to visitor consent through our cookie banner.
6. Third-Party Services
We may use third-party service providers to operate our website, communicate with clients, provide accounting and bookkeeping services, process payments, store or manage information, or support our business operations.
These providers may process information on our behalf or receive information directly when you use their services. Their handling of information is governed by their own privacy policies and terms.
7. Data Security
Ellance Solutions takes reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
Access to client information is limited to authorized individuals and service providers who require access for legitimate business purposes.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal and business information for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with applicable legal or contractual requirements, resolve disputes, and protect our legitimate business interests.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, which may include rights to request access to, correction of, deletion of, or information about the processing of your personal information.
To make a privacy-related request, please contact us using the contact information below. We may need to verify your identity before completing certain requests.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or business practices. When changes are made, we will update the "Last Updated" date at the top of this page.
11. Contact Us
If you have questions about this Privacy Policy or how Ellance Solutions handles personal information, please contact us:
Ellance Solutions
Email: hello@ellancesolutions.com
Website: ellancesolutions.com